Re: 7 Months Since last WHD Update/Upgrade.
I noticed there hasn't been an update to 'What we're working on for Web Help Desk'. Any guidance from solarwinds? Peter Krutý? What should we expect for frequency of updates going forward in this product?
View ArticleEMC Celerra Device, not polling.
Hi I have an EMC Celerra which was added in to Storage Manager a few weeks ago and was collecting file and performance data as expected. Now, there is no performance data, or rather no recent...
View ArticleI have the need to monitor the status of site to site VPN tunnels running on...
I have several site to site IPSEC VPN tunnels running on Checkpoint platforms that are currently being monitored using NPM. I have been asked to add monitoring the status of these tunnels for these...
View ArticleWindows Script Monitor - Automatic Services - Cross Forest & Domain with No...
Hello Community! I have a situation where I simply want to monitor if a service has a startup type of automatic and if the service is in a started state. If the service is in a stopped state, I want...
View ArticleRe: EMC Celerra Device, not polling.
The missing information is collected directly from the Storage Manager server, not via a Storage Manager agent. Are you not seeing the Edit icon for the celerra in the All Devices page? Set the poller...
View ArticleRe: How to monitor SolarWinds Server with Network/SAN Outage?
Thank you dclick for your response and sharing your idea. I'm still looking for some cheap solftware solution for our environment and hopefully someone out there will give me a hint!
View ArticleRe: Windows Script Monitor - Automatic Services - Cross Forest & Domain with...
If there is no trust between the domains then you are unable to connect/authenticate against the remote computer due to Kerberos authentication. This is a limitation of Windows operating system...
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Re: EMC Celerra Device, not polling.
Thanks HolyGuacamole I can see the Edit icon (Pencil) in the All Devices Page, just not the cog for device config for this device, which I assume is one of the devices that this is unavailable. I had...
View ArticleRe: Adding Printers using WHD Discovery Engine (WMI)
Thanks Conners. But is there a built-in scanning method for SNMP in Web HelpDesk? If not what are the other possible ways to get all the printers and ESX hosts scanned into the WebHelpDesk Assets?Thanks
View ArticleCustom Report
Guys, need help in creating custom Cisco Switch report - wanted fields : Node, IP Address, Description, Serial Number, System Location & then a custom field called "Warranty Expiry Date" - I'll...
View ArticleRe: top mobile device management features you can't live without (anymore..)
Good Question.For myself i think BYOD is completly insane. A real security issue in all things. As Long as you have different mobile OS Versions a MDM is, in my eyes, useless.Ok, you see, what type of...
View ArticleRe: VMWare vapp ntpd config
I don't suppose you know which account i would use to login into the appliance using ssh? ive tried root and the web admin interfaces password, and ive even tried admin and the web admin interfaces...
View ArticleThe middle-aged man is cold
At this moment, everything between heaven and earth, seemed to stop, revealed a trace of pandora sale fear in the eyes of men in black head, watching everything this strange. There was a faint shadow,...
View ArticleRe: Application Monitor template hierarchy bug?
Well with other templates i did the following: Server1 and Server2 have the same process1. I created a template including process1 and assigned it to all four servers. Now you see: Template1...
View ArticleRe: Extra carriage returns in emailed Notes
Hello, I agree that this is a bit annoying. If the tickets come in like in your example (and if I have the time) I edit the extra lines out of it. But it would be brilliant if this could be addressed...
View ArticleRe: some scheduled reports not converting to PDF
So i found something in the orion weblog2014-07-24 08:52:43,021 [15] ERROR SolarWinds.InformationService.Contract2.InfoServiceProxy - Error executing query: System.ServiceModel.CommunicationException:...
View ArticleRequired Ports for Additional Web Server AWS
The document "Port Requirements for SolarWinds Products" at http://www.solarwinds.com/documentation/Orion/docs/SolarWindsPortRequirements.pdf has many great lists of what is required for a particular...
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Scan the network for installations of vmWare
Is anyone aware of any method to scan the network for installations of VMware? I have been asked to scan the network and report any instances of VMware that we are not currently aware of? We are being...
View ArticleRe: Alert and Acknowledgement Report
Take a look at this SWQL query to return all acknowledged alerts that shows the JOINs with alertstatus table. It has the SWQL, but all the DB table name should be identical. So, you should be able to...
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