Re: Priority Types & Alerts not generating e-mails
Please make sure you have Alerts enabled for Ticket Status as well.
View ArticleRe: SDK Unmanage Stopped Working
FYI, I've got this working now. Seems that after the upgrade, the time switched to UTC. This was working fine using local times earlier, so I assume is related to the recent Orion upgrade....
View ArticleRe: How-to: send a notification to the client when a ticket is "pending"
Thank you. That did the job!! (you just need to know where to look then... ;-) )
View ArticleAnyone thought of option to allow monitoring of device with snmp but not icmp...
Being able to monitor some devices with snmp and have them appear up in NPM without icmp echo also would be great for me. We have networks I'd like to monitor past firewalls that will NEVER allow icmp...
View ArticleRe: Action rules to apply on a timely base, not ticket base
It can be achieved using the similar way as discussed here: Re: How-to: send a notification to the client when a ticket is "pending"Usage of alerts does the job!
View ArticleEvent Log for Transaction Monitors Show Wrong Time?
Got a weird one....and it's only with Transaction Monitor events.Events are showing 4 hours ahead...We're eastern US, so it seems like some UTC weirdness happening somewhere, but I'm not sure how to...
View ArticleRe: Can the web console redirect HTTP to HTTPS?
Funny, but I don’t see where to download version 6 on the customer portal…..Product Updates just shows 5.1. From: Smith, ChrisSent: Friday, August 23, 2013 9:20 AMTo:...
View ArticleRe: Show us a NOC view and get 500 thwack points!
Boy we are some creative folks, aren't we... I had a much more complicated NOC Dashboard in the past, but we recently moved DC's and stood up a new infrastructure, so I took the opportunity to create...
View ArticleRe: historical bandwidth usage report after interface bandwidth change
my understanding is when the bandwidth is changed, historical information should calculate using the new bandwidth. I think it stores raw data for detailed and rolls up the raw data for hourly and...
View ArticleRe: No Alerts Showing in dashboard
Can you, no. Could a support person - maybe but it would slow and painful and AC has no support personal. I have created two bugs in our tracking system and they are the only must haves left we have...
View ArticleRe: No Alerts Showing in dashboard
Thanks for all your help. One last question. In the meantime until the next version, if anyone were to access a view that includes a alert with a footer, will it cause the alert to not display properly?
View ArticleIP Monitor Changes tracking
Hello, How could I track the changes made to the configration of the IP monitor.e.g.: Change the IP of a Monitor on a server, web page, etc...Change to the port used to be monitoredChange to the...
View ArticleRe: Error when upgrading to SAM 6 RC2
Thanks for the update. If the diagnostics are small enough, please reply to the SAM 6.0 RC invite email and attach your diagnostic. If they're too big to email let me know and I'll send you...
View ArticleRe: Alert on the number of running instances of a process
There's more than a few ways of doing this, but none of them are pretty. The first would be to write a SAM PowerShell script that queries, collects, and adds up the total number of processes across all...
View ArticleRe: AUTO-RESTART THE WINDOWS SERVICE IN ANOTHER DOMAIN
Good to hear. If you continuing to have a problem restarting the service as the trigger action of the Advanced Alert Manager I recommend opening a case with support.
View ArticleRe: Application Monitoring Template for Windows Server 2012 DirectAccess
Using WMI Explorer, can you please try connecting to one of the NLB cluster members and see if the "root\MicrosoftNLB" namespace exists? I believe this template was created and tested against Windows...
View ArticleRe: Include VLAN ID in Top XX Subnets by % IP Address Used
It is no trouble as long as you are ok not getting the cool colored bar lines?http://thwack.solarwinds.com/message/194045#194045
View ArticleRe: vCenter connection failing again
I was having the exact same issue and after a little research I was able to come up with a temporary solution for our environment, or at least until our server admins can update the vCenter certificate...
View ArticleRe: Not all Hostnames and IPs showing, only MAC address
Sorry, but our policy doesn't allow me to disclose such information. Jiri
View ArticleRe: APM vbscript returning unknown status
The error "Script output values are not defined or improperly defined.“ is likely a result of not generating the script output for the component monitor (clicking "Get Script output". So while the...
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