Re: MS Hotfix msu patch wants to install after it has been installed
what's interesting is, i changed to the following rules and it is still having the same issue, however, another machine that i manually installed this hotfix on but didn't approve the update for was in...
View ArticleRe: Issue adding notes to tickets using the REST API
I am running help desk version 12.1.0 and this is still an issue. Was this hotfix included in 12.1
View ArticleRe: MSMQ crashing NPM
The adddtional poller with the MSMQ issue was/is remote.I had increased the queue size to 2gb and added a registry entry to cleanup every hour. Result was inconsistant at best. Fix: (your mileage may...
View ArticleWebClient Pro will not load on a Mac. Can anyone help?
We have a client that is trying to switch to Web Client Pro on his Mac and is unable. The application just keeps trying to load until it times out. I found the following link on line Java for OS X...
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Re: Adding SIP Call Monitoring
How about this... supports CUCM 6.x up to and including 10.x.
View ArticleRe: Moving Content from View to View
What content are you trying to move from what view, and which view are you wanting to move it to? Orion is extremely flexible and customizable, so it's very likely possible.
View ArticleRe: Component/Application Monitor Event Report
This is not available as an out-of-the-box, and is not a column which can be selected via the report writer. This information is however stored in the database which can be queried via custom SQL or...
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Re: Is there something extra that needs to be done to enable snapmirror...
The SnapMirror monitoring relies on the presence of the snapmirror.conf file in /etc. itreads the relationships and schedules from here. This file is not used if you manage your relationships through...
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Re: Is it possible to add a search bar to SAM?
There are various different search mechanisms throughout Orion. Many of which can be added to a view.
View ArticleRe: Network folder file count
Are you monitoring the server where that share exists? Is it a Windows server or a NAS? SAM's file and folder monitors utilize WMI so the server that is sharing the files must be a managed Windows node...
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Re: Is there way to monitor how long a process is running?
Alternatively you could create a Windows Performance Counter monitor for that processes elapsed time and configure a warning or critical threshold appropriately. This value is report the amount of time...
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Re: APM Alerting only when ALL components are down - how?
This can be accomplished today by placing the components that make up the application into a group. From this group you can configure how you would like status to be calculated. This allows ultimate in...
View ArticleRe: Prevent component from turning template red even when down
Out of curiosity, are these monitors simply process/service monitors? If so, this is a open feature request that you can vote on at the below. MONITOR PROCESSES REGARDLESS OF STATUS
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Re: Can you get a single dial?
Tables are dynamic such that if there are only 5 values for a "Top 25" resource then only 5 rows of data will be displayed. Radial gauges are configured individually and are hard coded for a particular...
View ArticleRe: PowerShell Output to Email Alerts
This can be done in the same/similar fashion as the SolarWinds.APM.RealTimeProcessPoller.exe using the Orion SDK/API. Execute the PowerShell script as part of the alert Trigger Action - Execute an...
View ArticleRe: Unable to WINDOWS SERVER 2003 DOMAIN CONTROLLER SECURITY
PowerShell 2.0 must be installed on the Orion server and the Domain Controller. WinRM must also be configured on both the Orion server, as well as the Domain Controller being monitored. To configure...
View ArticleRe: Sum function not working as expected in SWQL
I suspect that the problem may be that the timestamps actually include milleseconds You are absolutely correct. When grouping by just the raw date time, the grouping is going to be done by the...
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Re: Unable to WINDOWS SERVER 2003 DOMAIN CONTROLLER SECURITY
Thanks, Now its working. but still one of the components is showing down.Please find attached error snap. Also i would like to know how to create email alert if the user accounts get locked.BR,
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Re: Orion:alert was re-activated and Orion: alert is no longer active
Hi, Opening this back up again, as I can't explain the following: There must either be some time period or something that is identifying these as re-activated alerts, as the trigger condition (and...
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