Re: Disk space alert not working correctly
I keep forgetting you can view the query via the website , I keep going into the DB and viewing in the alert definitions table!
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Re: error message when upgrading to 10.7
I was running into the same error message. I checked IIS and found that the SolarWinds Orion application pool was still running. I stopped the application pool, ran configuration wizard again and the...
View ArticleIs it possible to create a hyperlink to link to default to a specific request...
I would like to create a link on our intranet page for a specific request type so that when the user clicks on it it defaults them to that specific request.
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Re: Cannot add a virtual center that is a virtual machine - device already...
Yeah - I think that it makes sense, but these vCenters within vCenters always made my head hurt. Let's try some quick graphics. Is this a (very) rough approximation of your environment?Graphic...
View ArticleRe: NPM v12 Beta2 Now Available
Thank you sir. We're excited as well!It's actually based on free text search. We call out to geolocation web service to determine location. So if the location field is "Paris, TX" we will place...
View ArticleRe: Problem with alerting on nodes down.
I agree with Leon Adato and never use suppression. Also keep in mind that using Custom Properties can help you to trigger on the nodes you want, without getting ones you dont. We have a lax way of...
View ArticleRe: NPM v12 Beta2 Now Available
So to use this feature, there must be a connection to the internet. Is that true? Is it possible to use the feature on a closed or classified network?
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Re: Only log events after consecutive polls
Only warning and critical thresholds are related to sustained threshold conditions. Most every SAM component monitor type already has retry mechanisms built-in to reduce potential false positive "down"...
View ArticleRe: SW training in USA
All, Loop1 provides Professional Services and Training Worldwide. We host a public training course in Austin, TX and in the UK, but we can also provide remote or on-site training as well. We also have...
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Re: FTP Voyager Hangs at Exit
I am having this same problem. I click X. It asks if I want to quit. I say yes. It freezes. I try to kill it with the task manager. It hangs for a long time before finally dying. I am using Win7 64...
View ArticleRe: Upgrading from 10.6 to 10.7?
CourtesyIT, When running the upgrade installer did you check a few things before running the installer. 1.Make sure UAC is turned off2.Make Sure that firewall is also off. 3.Please make sure you are...
View ArticleRe: Why do I have to open a ticket every single time I update this product?
I have the same issue. We own six different modules and every time I upgrade something breaks. I try to use the installation guide but its very complex and in many cases not updated. What I've...
View ArticleRe: AppInsight for Exchange - Active/Mounted Database Availability Always in...
But 29 out of 30 of my DBs have not lost redundancy and they shouldn't be reporting as 'in Warning'? They show "Green" everywhere, except for in that one graph that I included as a screen shot in the...
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Re: AppInsight for Exchange - Active/Mounted Database Availability Always in...
Can you check the White Space on that database? If there is a lot of white space in the database it may have reach the warning or critical threshold for that value.
View ArticleRe: We are planning to migrate our infrastructure on Linux.
SAM most definitely supports the monitoring of Linux/Unix hosts and the applications that running on them. The Orion platform however (SAM included) cannot be installed on a Linux/Unix operating...
View ArticleRe: Upgrading from 10.6 to 10.7?
Adam, 1. I think so, UAC?2. Yes, no firewall.3. Logged on to the server as admin 4. Logged on as admin. Others have said that the initial would last 20-30 seconds but the secondary process may take...
View ArticleRe: Documentation for ticket commands in e-mail subject line?
Hello Glen, The information you're looking for is in the Web Help Desk REST API Guide - it has lots of detailed info on commands for updating ticket statuses, closing tickets, etc. Please let me know...
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