Re: Hide Setup or disable edit of Tech Account by Tech?
I don't know of a way to do this. Even with Tech Permissions set to nothing, the tech can still see their account and modify their email, password (if not LDAP), email notification settings, etc. If...
View ArticleRe: Is there a way to print ticket details and show custom field check boxes?
Weird, I didn't realize those didn't display in print view either. That seems like either a bug or a feature request- not sure. In the meantime, it is less elegant, but you could modify your "Column...
View ArticleRe: Is it possible to create a Ticket Custom Field (Single Choice) to be a...
You could do this through an "Action Rule" by modifying the ticket. So, if you have this custom field for all Request Types, you could just set it at ticket creation to modify the ticket and select...
View ArticleRe: Formatting FAQ Text
WHD does not support all HTML coding as we may like it to. It supports 'BBCode' and this is the example of what you can do in notes or FAQs:Notes can be formatted with HTML or BBCode. URLS and E-mail...
View ArticleRe: Is there a way to normalize phone numbers?
I have not been able to find a way to force settings in those fields, only whether they are required/editable or not. However, I have done some mass cleanup of Client information in the past by...
View ArticleForce Rescan...
I notice nearly every service or host when you add it has the option "Force Rescan" and by the default this is set to "OFF" Can I ask what does this option do, and what's the impact of it being...
View ArticleEnGenius ENH200
Dear, Please help how do i take the backup of ENH200 configuration file in Orion NCM and also how do i modify this Access Point in NCM by execute script ?I have have added this device in Orion NCM...
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Re: Solarwinds Authentication with Common DoD Smart card and Common Access...
You'll have to install the cac reader or connecting to your home machine, get ActivClient installed which is a program that enables communication between the CAC card and the reader. The last thing is...
View ArticleRe: Network Atlas Frustrations
Hi Andy This isn't working for Juniper routers and some cisco ( yessss..) in the same snmp domain.The topology is full of bugs...AND Sure Don't know why they over complicate simple feature "map link...
View ArticleRe: ipmonitor - soap delete monitor (returns true but not deleting)
Thanks Macnugetz... After deleting a monitor and it's parent group via SOAP, the monitor was only retrievable using search. It was not found in Orphaned Objects. Clicking on the monitor opens it as...
View ArticleRe: SNMP Trap Conditions
Did you finnally found a way to filter the trap out? I have a similar situation. I want to perform action on all traps expect one. (in my case I am forwardin the trap to another snmp manager)
View ArticleNetflow tab not working
Hi, I've just downloaded the NPM and installed it. Then I downloaded and installed the netflow module. NPM is working fine but the netflow tab is not working. If I try to open Netflow - Apps or...
View ArticleRe: Anyone upgrade to NCM 7.3?
How many network node elements are your teams migrating? We have a bit over 5000. We seem to run into a lot of issues during migrations because of the size of our deployment.
View ArticleRe: citrix high cpu
I was afraid the answer would be to use Custom SQL Alerts, as I am not experienced using them..... If my group was called Citrix, how would this fit into your answer?Would Line 2, GroupName be Citrix?...
View ArticleCom + monitor
Hi I am very new to Solarwinds and am trying to monitor a Com+ component on a windows 2000 server.Can anyone help me as I have not been able to find a template which can do this. I am trying to...
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Re: Alert on Active Directory account lockout
In the case of the Windows Server 2008-2012 Domain Controller Security. this template is assigned to the Domain Controller itself and will return the number of locked out users, disabled users, etc....
View ArticleRe: NOC view in Orion doesn't show all of the left tabs
I'm sure it's not a resource on the view, I can reorder the tabs and the first four always display. I have opened a support case, we'll see hat they have to say about it.
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