Till now we worked with otrs and there i can assign another tech within the creation of a new ticket. The way WHD handles it, we have to open the created ticket again and assign a new tech. That are more clicks to do.
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Till now we worked with otrs and there i can assign another tech within the creation of a new ticket. The way WHD handles it, we have to open the created ticket again and assign a new tech. That are more clicks to do.