How can I get a true configuration from a Cisco ASA and WLC?

Hi All,

I've had no problems getting Cisco switches and router configurations downloaded and baselined using NCM 7.2.2, but when it comes to the other Cisco equipment I use (ASA 5505s, 5520s, WLC 2405s, and 5508s).

With Cisco WLCs, I get a show inventory statement, which isn't the same as the configuration.  I can't even get a configuration off of an ASA.  In the NCM properties of the device, I've set the Device Template to the correct device, but it's still not working.

Any tips or tricks before I decide to call support?

Thanks!

Matthew

PS - Polling ASAs with SNMP is also not working.  I've called Cisco, as I thought that the issue was the ASA not responding to the polls.  I've verified it's responding with a packet capture, but SW still says the query fails...  that's another issue though.  ;-)